I always interview a number of realtors when selling properties. Diana and Sally’s valuation was spot on and in this case, happened to be significantly above what other agents suggested. They have an intimate knowledge of the market and the ability to consider multiple variables beyond numbers, statistics and comparables. More importantly, they were compassionate, patient and extremely helpful with my mother’s transition from her home to a seniors' residence. They handled the offers and negotiations professionally and made an emotionally challenging situation stress-free and easy! We couldn’t have been happier with the process and the results.
If these characteristics define a 5-star agent, Diana Burgon gets 6 or more stars. Diana’s helpful inventiveness in quickly dealing with the inevitable problems that arise in the buy/selling process is so very practical and at the same time, is completely compassionate. She really gets it that a seller is leaving a home rather than a house, and a buyer wants a home, rather than a house. Diana is extraordinary, and anyone who is lucky enough to have her as agent will never be able to thank her sufficiently.
They were incredibly helpful and responsive, which made for a quick and seamless sale of my house. I was on a timeline as I had just purchased a new home and they helped get the house ready to sell and on the market very quickly. Their many years of experience made sure I got the most for my home in short amount of time. I knew very little about selling a home and they were happy to answer any question, no matter how trivial. I would highly recommend Sally and Diana for either buying or selling, they were a joy to work with.
She listens really well and is very responsive. I appreciate her patience and enthusiasm. She helped me find a perfect place for my dog and me.
Great communication- she walked us through the process in advance, gave us timelines, followed-up when she said she would. This was our first time selling a home and she and Diana made it incredibly easy and even fun!
She stood by us when the going got tough and we were still pushing forward. She was always enthusiastic, pleasant, encouraging and accommodating to our evolving needs. We feel that we got the best possible outcome and will always be grateful to Sally for getting us here. If you need a great realtor, Sally and her team are the bomb!
I had met Sally years ago when Matthew was looking for houses. I respected that she showed us dozens of homes and there was no high pressure and she never made a dime back then (and was still pleasant and great to work with)! They are honest, and good people. They always gave us their honest opinion and then would say “it’s your call,, we work for you”!! I recommend them to anyone looking for a enjoyable realtor experience.
Over the past five years Sally and her team have stood by our side, guided us and held our hands as we went through the grueling process of buying our first home. After several failed attempts we finally closed on our new home a week ago. We could not have done it without you, Burgon Farrell! You are the best!
I've used Sally Farrell for three different transactions, two sales and one purchase. None of these were simple transactions. At times, we were both learning about real estate nuances, but Sally is an innate teacher as well. Each time a new aspect of my recent sale needed clarification, Sally and Diana were available for information and support. If, or when, I need to purchase again, I'll be reaching out to them once again.
She is super knowledgeable of the Bellingham area, was quick to find properties that met our needs and meet us for showings, and really had our interests at heart. Buying in the current market has been very stressful and she made the process easier and we are lucky to have been able to work with her. 100% recommend.
She listened to what we were looking for and as soon as the house was listed she called us immediately.. She was on top of it enough to make our offer the first offer and advised us SPOT ON as to what to come in at price wise. She paid attention to all the details of the purchase and was very professional, kind and organized. Wouldn’t use anyone else. I highly recommend Sally Farrell!